Here is an email I have written but have not yet sent. It may be that sending it is a bad idea but at the same time not sending it could be worse. So, I would like to ask your help. Should I send it or not. Please give reasons. Thanks.. Hello, My name is ----- ---- and I live in N.C. Just outside of Morganton . Yesterday I stopped into the ----- store in Morganton to have a look at the fishing equipment offered there. Was I ever suprised. What I have to say about what I found is not meant to upset. That would not do any good for anyone. And while you may not care about how I feel or what I have to say, There is a small chance that it can do some good for both of us. There were broken fishing rods sitting in the racks priced full retail. Rod and reel combos with missing parts, Priced full retail. Even the units that seemed in good shape upon a closer look had bent handles or rod guides bent or missing. Not only that, There were like 5 different price stickers making it at least seem clear that damaged good are picked from other stores and sent here. I found a single rod that was heavy enough for the catfishing I wanted to do and it had no price. I made the mistake of asking for help. A man shows up. He has no marking to show he works for Roses. No uniform or name tag etc. He looks at the rod I am asking about and starts looking on the rack for another but there is only the one. So he gets one that is graphite but the same color and length and asks me what the price is on it. I tell him and with a smirk ( Acting like it should have been obvious to me ) he says Well, there you go. Turns and walks away without another word. The rods were nothing alike. They were not made by the same company, They were not made of the same materials, The one I wanted was a casting rod and the one he picked up was a spinning rod. I hope I am being clear here..There was no way.. A 5 year old could have told this was not the same thing. So now you can add bad attitudes to the growing list of problems. Even though I don't know much about the business your in, I can somewhat understand how tough the market would be with the giants you have to compete against every day. And I don't have a problem with a store selling seconds, AS long as they are marked as such and PRICED as such. So, we have a rather long list here.. People are screaming for jobs and yet you have people on the floor that don't say hello or welcome or please or thank you. They act like helping a person is a chore instead or the reason they have a job. The goods your selling is broken, battered and in pieces and yet you want full price for it. What is going on ? If the floor people are a problem, Why hasn't the manager seen it ? Why hasn't the manager seen whats up with the goods ? Do you not have district managers that go around from store to store to make sure things like this don't happen ? Maybe a house cleaning is in order ? I am only one person and my not shopping at your stores will not change much of anything for you. But Walmart and Kmart both have stores in Morganton and they don't sell their goods in such a shape and I have never once been treated by their floor people the way I was treated by yours. Why on earth would you expect people to ever darken your doors ? Are you trying to lose what few shoppers you have ? Do you have no pride at all ?