The bar exam is over... now as a gift to you, I share the nightmare.

Discussion in 'General Conversation' started by sal_jr, Feb 28, 2006.

  1. sal_jr

    sal_jr New Member

    Messages:
    1,390
    State:
    Ithaca, MI
    Copied from a letter to my mom I sent last thursday... enjoy the experience. I know I didnt. LOL

    As for the bar, Elena says that if she took it again, he doesnt think she could add any more to what she wrote. She did the best she could.

    Sal

    Mom,
    Last night we went to bed early cause we didnt sleep well the night before. You know how it is- Elena's back is hurt, we were not at home, and the hotel was surprisingly hot and humid cause we were placed right by the pool.
    So we ran the AC all night and being used to absolutely no sound like we both are livin in that soy field, you could imagine what a pain in the a$$ it was to get used to. It was one of the new hotel AC systems- They are built into the wall by the ceiling and run by remote- Ours was above my head and the nightstand on my side of the bed.

    So we laid down for bed at 8. By 10, we could hear the air conditioner up by the ceiling beginning to drip condensation. drip drip drip drip....eventually "drip" segued into "wet puddle noise"..... etc... you get the idea. Elena got up and threw the bedspread down in a heap to cushion and throw off the noise. At 1:54 am I got this horrible shock. Apparently.... and I didnt know this about the friggin nazi air conditioners used by Howard Johnson Hotels, but when the condensation freezes thick enough, the machine sluffs off the ice and feeds it into the fan evenly distributing ice chips with the air right out the vent. (Did I mention the precise location of the AC with respect to our bed?) I shot out of bed thinking that I was a teen again- that you were waking me up late for school again.

    I ran over to the front desk and told Elena to sit tight and try to rest still... The clerk gave us a new room and while Elena tried to sleep I packed up the room, put everything in the new room, then woke and escorted elena at 2:15 to the new room. We both stayed awake till around 3 ish. I remember looking at the clock at 3:10... but I also remember talking to Elena and laughing about how royally screwed we were for a few minutes after. After all, we DID get a room in town so we could get better rrest for the test and not have to lose 2 hours sleep to drive to lansing.

    The only other room available was on Trowbridge in East Lansing.... the F-ing TRAIN SIDE OF TROWBRIDGE, ma!!!! 3:10, 3:35, 4:05, 4:31, and 5:28... guess how much I slept???

    Woke up at 6 to the alarm. We both got dressed and I went to the front desk to check out. The clock said 6:28. No clerk. Waited 15 minutes. No clerk still at the desk despite 3 phone calls. Finally, storming down the halls of the place furious and slamming doors I found the guy making coffee in the back of the building in a storage room. "Is there anyone else here?" I asked, trying to remain calm.
    "No, just me and I gotta make coffee" he said.
    "Well you missed 3 phone calls while I waited in the lobby" I retorted.
    "Oh. Well I just have to make coffee. Im all there is, so just wait a minute ok?"
    "I already gave you 20, pally." and I went back to the desk
    It was now 6:57.
    Clerkboy came up and checked me out. "$241.98 is your total. Pay the full amount and when thre manager comes in Ill have her credit you or send you a check for the bad room. I cant do any of this stuff. Im new and the computer system was changed last friday. I dont know anything here."

    (surprise surprise)

    I paid 202 in cash- what I had. I told him to put the rest on my card and handed it to him. He pressed a few buttons and handed the card back.

    "What about swiping it?" I asked
    "No- I got it in the system"

    "NO... I handed you THIS CARD CAUSE I WANTED THE CHARGE ON THIS CARD. DONT YOU THINK IF I CAN MAKE A FREAKING RESERVATION IN A HOTEL USING ANOTHER CARD THAT I'D KNOW YOU'D KEEP IT ON FILE? I HANDED YOU MY FORM OF PAYMENT AND YOU CHOSE ANOTHER. REFUND THAT CARD AND CHARGE THIS ONE." I was steamed.

    He took the card and swiped it and handed me a thing to sign. I looked it over. He charged me the remaining balance once, then refunded it, then charged the balance to the same card again. I didnt see any numbers from my other card at all on the statement.

    "Do you know what you did?" I asked.
    "you wanted it on the card yoy gave me" he replied
    "And do you know what you did?" I asked.
    "no"
    I showed him the numbers and his proof and told him to do it again right.

    7:21

    Manager walks in.

    7:31
    After explaining everything to a woman who showed less emotion then a soviet era russian news reporter, she was kind enough to refund 50 dollars back to me, bringing our room total to around 180. For a half a nights sleep in 2 days and doctor incompetent running the night show.

    She apologised and handed me a reciept... properly printed and everything, but could not for some reason give me a reciept that said my visa was credited the expenses given. She said she would email it to me today. I will call at noon to remind her.

    In the car I reread the reciept. In fine print on the bottom of the page, Howard Johnson leaves its patrons a warm little note: Paraphrased.... We here at Howard Johnson hope you enjoyed your stay with us and look forward to you coming back. We reserve the right to charge any incurred excess fees to your credit card upon inspection of the room. We also will share your personal information with our vendors unless you call (800)XXX-XXXX 8am to 5pm EST monday through friday or mail to PO BOX XXX...blah blah and opt-out. Please allw 72 hours for the opt-out to take effect. Thank you.

    I figured you'd appreciate the nightmare we had when you go do your lectures on customer service and human-freaking-outrage.

    By the way, I am opting-out today. I didnt know I was agreeing to opt-in when I merely wanted to get a room.


    Son
     
  2. BIG GEORGE

    BIG GEORGE New Member

    Messages:
    10,362
    State:
    JOISY
    You mean to tell me that after all this that desk clerk is not locked in your basement snellin hooks and cleanin fishin gear! LOL!

    The trip from hell. You got more patience than me. LOL!
     

  3. solomon

    solomon New Member

    Messages:
    735
    State:
    MS
    sounds like fun Sal. Sorry bud.
     
  4. sal_jr

    sal_jr New Member

    Messages:
    1,390
    State:
    Ithaca, MI
    hahahaa... well if anything you guys ought to know I have a decent sense of humor about life itself and a half-decent way with words. With both of those in my war chest, I got a half-decent end to the scenario that has transpired since last thursday, ending today.

    In the aftermath of all of this, after some emails and other verbal and written exchanges, I got a refund on the one night's stay at the hotel AND the 50 dollars off the other night. I am not unreasonable- 2 nights in east lansing with a hot tub, no matter how crappy is worth 59 bucks for the cleaning lady's troubles at the very least. I really didnt want to shaft em on the full bill cause that isnt really fair... they DID clean the place and try to do something to fix it.

    I also got off the mailing list and a written apology from the manager.


    I think that all that money off.... and the chance to broadcast the story to the whole of these Catfishing United States so that my comerades dont get opted into an info-sharing network if they stay at a HoJos, is well worth the price. Worst case scenario, its my experience... I have that the rest of my life to share with every person I meet. Get my drift?

    :p
     
  5. SilverCross

    SilverCross New Member

    Messages:
    1,562
    State:
    Fairbury, Illin
    You did fantastic Sal, I wouldn't have handled it that mildly. To many like that now, half can't even talk our language and the rest just don't care, it's just a job to them. They use to all want to make sure you were treated right, now it's just give me your money.
     
  6. oldprowler

    oldprowler New Member

    Messages:
    321
    State:
    Mannford, Oklahoma
    and the princess said"the mattress is still too lumpy". LMAO
     
  7. Patmansc

    Patmansc Well-Known Member

    Messages:
    2,537
    State:
    Cordova, TN
    Wow, Sal, what a terrible experience! I think that you did a stellar job in dealing with it. Unfortunately, it appears as if Customer Service is becoming obsolete. And I can't believe that HoJo's would give away your info without doing a better job of warning you. Based on what you have shared, I won't ever stay there anymore, and I will read all receipts from hotels more closely for that personal info disclosure. Thanks!
     
  8. Gator

    Gator New Member

    Messages:
    1,116
    State:
    Ludowici GA
    Sal brother sounds like a night of pure HE&&. Man I hate those places and will sleep in my car frist. I feel for you bro I realy do.
     
  9. Rainman4u2

    Rainman4u2 Guest

    But Sal, how did her bar exam go?????

    Ray
     
  10. TDawgNOk

    TDawgNOk Gathering Monitor (Instigator)

    Messages:
    3,365
    State:
    Tulsa, Oklahoma
    Thanks Ray, I was wondering the same thing!
     
  11. sal_jr

    sal_jr New Member

    Messages:
    1,390
    State:
    Ithaca, MI
    she said that if she took it all over again, she couldnt add any more to her answers that she gave.

    The results will not be available until some time in june. She thinks she did well... beyond that the rest is in the air till then.
     
  12. Cyclops01

    Cyclops01 New Member

    Messages:
    578
    State:
    Eden, NC.
    Sal,

    Three months until she gets word???!!!

    Why does the name HOOVER keep tugging at my thoughts.
     
  13. sal_jr

    sal_jr New Member

    Messages:
    1,390
    State:
    Ithaca, MI
    Whats worse is that until they find out if youre a licensed lawyer and not just one who has the education but havent apssed the bar, NOBODY WILL HIRE YOU.

    Thats the real "hoover" to all of this mess.


    Moreover with 120 grand in student loans to pay and the bills set to start coming in 6 months from graduation, (june) if she doesnt pass on the first try and immediately get a job, we're up you-know-what's creek without a padle or a catfishing rig!!!

    sal
     
  14. Deltalover

    Deltalover New Member

    Messages:
    1,227
    State:
    Tracy Calif
    Sounds like they make you "Fish or cut bait", lol! Wishing you both the best of luck!
     
  15. nosnag

    nosnag New Member

    Messages:
    284
    State:
    Florida
    Did'nt know whether to laugh or cry for you and that experiance.Did both so it was covered.
    Life on the road is always enlightening.Gives a lot of meaning to:home sweet home.
    Better days and better ways to you both.

    BILL