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539 Posts
hello all, has been a while since i have posted. and look at all that has changed on our website....wow!
well, i just wanted everyone to know that if you are buying any parts for your outboard there is an online company that you should stay away from. the name of the company is clearwater boat service. they are based out of kentucky. thier website is myoutboardparts .com.
these guys are thieves! they dont respond to emails, and thier phone number just rings and rings before an answering machine picks up and says that the mailbox is full (probably with messages from all the people they rip off)
after buying a simple carb rebuild kit from them at thier paypal verified website, and being charged ten dollars to ship something that wieghs 10 ounces from kentucky to missouri, i waited 16 days. 16 days and no parts. 10 phone calls with no answer, and 3 emails without a response.
finally i had to get paypal involved. i filed a dispute with paypal and was informed that it will now take an extra ten days tops before i get refunded the money or paypal gets a shipping conformation with tracking number to make sure i get my parts. god bless the buyer's protection that paypal has. otherwise there would have been no recourse.
with some hardcore detective work i also found other compliants about the company talking about how people ordered a new part and got shipped a clearly used part. what a buch of thieves!
so do yourself a favor, if you need any parts for your outboard stay away from these guys. spend a little extra money if need be. you wil have a greater chance of not getting ripped off. but if you have bought parts from them and have not recieved or not recieved the parts as described, use paypal to get you transation reversed. thats why they have it. and please dont just lay down and take it. no matter how little you spent with them, the only way it will stop happening is if you put forth the effort and use the tools provided to you to protect your purchase.
if you have purchased something from another website and not recieved your purchase, and they dont respond to you. then there is one other mode of recourse you have. call your bank. most banks have a dispute form which you can file with the bank. the bank will then lightly pursue the matter, and more than likely reverse the charges. now this is the important part. YOU MUST GO TO YOUR BANK TO DO THIS. YOU HAVE TO FILE THESE FORMS IN PERSON. AFTER YOU FILE THESE FORMS, YOU SHOULD GET A NEW DEBIT/CREDIT CARD ISSUED WITH A NEW NUMBER. ITS A BIT OF A HASSLE BUT IT KEEPS THE COMPANY THAT RIPPED YOU OFF FROM SIMPLY RE-CHARGING YOUR ACCOUNT.
with any amount of luck these guys will be out of buisness in the very near future.
thanks for reading this, and please buy safely, and remember, most purchases you make online go through a place which verifies the company you are purchasing from. most all these places have some type of buyer protection. and finally only buy from secure websites.
well, i just wanted everyone to know that if you are buying any parts for your outboard there is an online company that you should stay away from. the name of the company is clearwater boat service. they are based out of kentucky. thier website is myoutboardparts .com.
these guys are thieves! they dont respond to emails, and thier phone number just rings and rings before an answering machine picks up and says that the mailbox is full (probably with messages from all the people they rip off)
after buying a simple carb rebuild kit from them at thier paypal verified website, and being charged ten dollars to ship something that wieghs 10 ounces from kentucky to missouri, i waited 16 days. 16 days and no parts. 10 phone calls with no answer, and 3 emails without a response.
finally i had to get paypal involved. i filed a dispute with paypal and was informed that it will now take an extra ten days tops before i get refunded the money or paypal gets a shipping conformation with tracking number to make sure i get my parts. god bless the buyer's protection that paypal has. otherwise there would have been no recourse.
with some hardcore detective work i also found other compliants about the company talking about how people ordered a new part and got shipped a clearly used part. what a buch of thieves!
so do yourself a favor, if you need any parts for your outboard stay away from these guys. spend a little extra money if need be. you wil have a greater chance of not getting ripped off. but if you have bought parts from them and have not recieved or not recieved the parts as described, use paypal to get you transation reversed. thats why they have it. and please dont just lay down and take it. no matter how little you spent with them, the only way it will stop happening is if you put forth the effort and use the tools provided to you to protect your purchase.
if you have purchased something from another website and not recieved your purchase, and they dont respond to you. then there is one other mode of recourse you have. call your bank. most banks have a dispute form which you can file with the bank. the bank will then lightly pursue the matter, and more than likely reverse the charges. now this is the important part. YOU MUST GO TO YOUR BANK TO DO THIS. YOU HAVE TO FILE THESE FORMS IN PERSON. AFTER YOU FILE THESE FORMS, YOU SHOULD GET A NEW DEBIT/CREDIT CARD ISSUED WITH A NEW NUMBER. ITS A BIT OF A HASSLE BUT IT KEEPS THE COMPANY THAT RIPPED YOU OFF FROM SIMPLY RE-CHARGING YOUR ACCOUNT.
with any amount of luck these guys will be out of buisness in the very near future.
thanks for reading this, and please buy safely, and remember, most purchases you make online go through a place which verifies the company you are purchasing from. most all these places have some type of buyer protection. and finally only buy from secure websites.
