Yep folks, I am now out of a job. Seems as if in technical support that doing your job, and taking enough calls isn't enough. The company I was with was sold, the new company then turned around and sold out 1 year later. Through this whole time, we had several new managers who got it in their heads that it should be a customer service call center rather than a technical support center. Ah well. When God closes one door, he opens another. I'm praying that I find the open door rather quickly. So, if you know any companies in the NorthEastern part of the state that are looking for IT/Techie people, please let me know!