Have you ever been to a store and made the mistake of asking the clerk a question about a product? I was at Best Buy today, went to look at digital camera's. I saw that they had a sale on some of their computers. *(I'm a Technical Support Technician, I know computers)* I asked the clerk/salesman a simple question about the rebate that they had on one model. Out spewed the biggest pile of BS that I have been on the recieving end of in quite a while. He started by saying "Dude, these things are so much cooler now than they were back in your day, heck, you'll need some of our classes to use them but they are great!" He then proceeded down an obviously memorized script about why x computer was better than y computer. All I had asked him was if the rebate was instant, or mail in because one of my friends is looking for a cheap computer for his daughter. Why are the clerks so poorly trained? Why don't they have a clue? Why do they assume that we know absolutely nothing? Your opinions?