Well I bought a hornady lock and load progressive loader. It had a 1000 free bullet offer. I found the press at Natchezz for 367.00. I figured 10 boxes of 100 round bullets would cost me 20.00 a box so this was a great deal. I let the loader sit around for several months and did not send the offer in yet as it was good till dec of this year. On July 23, 2009 I sent my paperwork in for the free bullets. I had to pay the shipping that was about $27.00. On August 06, 2009 here they are on my door step. It had a shipping weight of 21 lbs. HAHAHA Talk about customer service when the ammo market is in such demand. All I can say is Hornady steped up to the plate on customer service. If it says Hornady on it, you have some of the best. I encourage you to trade with this company when the need arises.