As you may know someone backed into my motor a couple of weeks ago and did some minor damage.. I want my motor fixed so I took my boat to Rugged Marine in Chester last Monday for an estimate.. It would literally take someone 10 minutes to look at the motor, look up the part and give me an estimate. I called this morning and they said they have not gotten to it yet and it may be another week before they can get to it... I mean, come on.. they don't have to tear down the engine..just look up the part number and write it down... I understand being busy..I am all of the time in my business but I can spare 10 minutes to get a $3500 repair job.. (I looked up the part myself and figured 10 hours of work at $100 / hr).. So I am picking my boat up in the morning and will look for another shop that cares about the customer... Can anyone recommend a good shop in the Richmond/Chester/Powhatan area? I have a Johnson 50hp on my boat. Thanks in advance.