View RSS Feed

"I'd like to speak to a customer service representative in the United States"

I think this is a great idea, I have had a number of occasions when
speaking to reps on the telephone, that their accent was so very heavy I
could not understand them and asked to speak to someone who spoke clearer
English. I like this idea better. This came from a friend in Indiana.

I want to ask each of you to consider doing the following when you are
talking on the phone to any US customer service representative that is
based in a foreign country (like India ). I have done this twice and it
works! Any time you call an 800 number (for a credit card, banking,
charter communications, health insurance, insurance, you name it) and you
are transferred to a representative (like in India), please consider
doing the following:

After you connect and you realize that the customer service
representative is not from the USA (you can always ask if you are not
sure about the accent), please very politely (very politely - this is not
about trashing other cultures) say, "I'd like to speak to a customer
service representative in the United States of America ." The rep might
suggest talking to his/her manager, but, again, politely say, "Thank you,
but I'd like to speak to a customer service representative in the USA ."
YOU WILL BE IMMEDIATELY CONNECTED to a rep in the USA . It only takes
less than one minute to have your call re- directed to the USA . Tonight
when I got redirected to a USA rep, I asked again to make sure - and yes,
she was from Fort Lauderdale .

Imagine if tomorrow, every US citizen who has to make such a call and
then requests a US rep, imagine how that would ultimately impact the
number of US jobs that would need to be created ASAP. Imagine what would
happen if every US citizen insisted on talking to only US phone reps from
this day on.

Remember - the goal here is to restore jobs back here at home - not to be
abrupt or rude to a foreign phone rep.

  1. When I hear somebody say, "Life is hard," I'm always tempted to ask, Compared to what

    by , 10-21-2010 at 07:59 PM ("I'd like to speak to a customer service representative in the United States")
    Most people can look back over the years and identify a time and place at which their lives changed significantly. Whether by accident or design, these are the moments when, because of a need within us and a collaboration with events occurring around us, we are forced to seriously evaluate ourselves and the conditions under which we live and to make certain choices that will affect the rest of our lives. You have to pay the price. You will find that everything in life holds a price, and you will ...
    Categories
    Uncategorized
  2. Dogs...A man's best friend

    by , 10-13-2010 at 02:57 PM ("I'd like to speak to a customer service representative in the United States")
    I think we are drawn to dogs because they are the uninhibited creatures we might be if we weren't certain we knew better. They fight for honor at the first challenge, make love with no moral restraint, and they do not for all their marvelous instincts appear to know about death. Being such simple uncomplicated beings, they need us to do their worrying.
    Categories
    Uncategorized
  3. Remember the 500 pound catfish photo? Check out the story on it.

    by , 09-03-2010 at 10:26 PM ("I'd like to speak to a customer service representative in the United States")
    Most of the giant catfish stories are nothing more than pranks that took on a life of their own. There is a widely-circulated 1914 Tennessee photograph that shows a 500lb giant catfish. In the picture, the fish is in what appears to be a logging wagon with its tail hanging off. A man is seen viewing this big catfish at the rear end of the wagon. It seems to be someone believable to the average person. But even if it were true, the man would be long dead now with only this one photograph to carry ...
    Categories
    Uncategorized
    Attached Thumbnails Attached Images
  4. Trust me on this one...

    by , 01-08-2010 at 08:16 PM ("I'd like to speak to a customer service representative in the United States")
    Never take your sleeping tablets . . . at the same time as your laxitive tablets
    Categories
    Uncategorized
  5. The new look for 2010

    by , 01-06-2010 at 09:23 AM ("I'd like to speak to a customer service representative in the United States")
    Im not a big fan of changes but do understand the reasons why. So far what I have seen of the changes isnt nearly as bad as I thought it would be.
    Categories
    Uncategorized